topic Re: Nest wired indoor camera can’t be reached in Cameras and Doorbells

Nest wired indoor camera can’t be reached

Kjay — Thu, 10 Feb 2022 03:26:09 GMT

I have several Nest Indoor wired cameras. I can view all of them at the same time on my iPhone, but the multiple camera view frequently does not work on my Samsung Tablet. Samsung claims there is a known issue with the Home app on tablets. The tablet software and Home app is up to date on my tablet. Is there a known issue?

Re: Nest wired indoor camera can’t be reached

Brad — Tue, 15 Feb 2022 17:43:25 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest wired indoor camera can’t be reached

Kjay — Wed, 16 Feb 2022 01:50:11 GMT

Hi,

No, the issue still persists. I have confirmed that I have the most current version of the Home app and my software is updated on my tablets.

Re: Nest wired indoor camera can’t be reached

Brad — Wed, 16 Feb 2022 16:55:25 GMT

@Kjay

I am sorry to hear that you are still having this issue! I am glad to hear that all of your devices are up to date as I know there may be the 2.48 update to the Google Home app that went out yesterday. If you have not yet updated your apps, I would suggest you give it another try. I know that lately, some android and samsung devices struggle a bit with the Google Home app.

Best regards,

Brad.

Re: Nest wired indoor camera can’t be reached

Brad — Tue, 22 Feb 2022 19:48:25 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest wired indoor camera can’t be reached

Kjay — Tue, 22 Feb 2022 19:56:20 GMT

The issue still persists even after updating the home app to the recently released version.

Re: Nest wired indoor camera can’t be reached

Brad — Tue, 22 Feb 2022 20:04:58 GMT

@Kjay

Yeah at the moment, Samsung android devices are not working well with the Google Home app. I would suggest using a different device if you can. I am afraid I do not have a solution for you.

Best regards,

Brad.

Re: Nest wired indoor camera can’t be reached

Brad — Tue, 01 Mar 2022 20:39:03 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.