topic Re: Various error codes - Camera cant be added in Cameras and Doorbells

Various error codes - Camera cant be added

yarright — Sun, 13 Feb 2022 19:05:29 GMT

Hello!

I have 2 indoor cameras and one outdoor. One of the indoor cameras stopped working, and when I tried to re-add it I kept getting different error codes (C104, C220, C229 among others). A different one each time. I also connected straight to my computer. I know my Wifi is not the issue, I know my password. I've reset my modem and router, etc. The other cameras stay connected just fine.

Eventually I thought that since the camera was almost 4 years old, maybe it was just its time. I ordered a new one.

Today I tried adding the new one and the same thing is happening. I'm afraid that if I remove my two working cameras from the account and retry adding them all, that those two will no longer connect either. What am i missing? what else can I do?

Re: Various error codes - Camera cant be added

Brad — Tue, 22 Feb 2022 20:08:03 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Various error codes - Camera cant be added

James — Wed, 20 Apr 2022 22:20:10 GMT

Hey folks,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.
Best regards,
James