topic Re: Doorbell not working in Cameras and Doorbells

Doorbell not working

garand — Fri, 03 Dec 2021 17:02:15 GMT

My wired doorbell stopped working on Wednesday. I've tested the power with a meter and there is DC power as expected but there's no blue light on the doorbell.

Re: Doorbell not working

Brad — Wed, 26 Jan 2022 18:44:09 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Doorbell not working

garand — Wed, 26 Jan 2022 18:52:45 GMT

I had to throw the device in the bin and get a new doorbell. I'm very disappointed.

Re: Doorbell not working

James — Thu, 27 Jan 2022 18:39:00 GMT

Hi @garand,

We're very sorry to hear this. We'd love to know what happened and what troubleshooting steps you attempted. Let us know when you can.

Thank you,

James

Re: Doorbell not working

Brad — Fri, 25 Feb 2022 17:01:40 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Doorbell not working

Brad — Tue, 01 Mar 2022 18:02:45 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.