topic Re: Can’t locate previous account that the camera is connected to in Cameras and Doorbells

Can’t locate previous account that the camera is connected to

JimmyElectrics — Fri, 03 Dec 2021 15:42:12 GMT

Hi,

camera was connected to old phone, got a new phone but the camera is still connected to that and the phone has gone how do I reset the indoor cam to connect to the new phone

Re: Can’t locate previous account that the camera is connected to

Brad — Wed, 26 Jan 2022 18:37:28 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Can’t locate previous account that the camera is connected to

Brad — Fri, 25 Feb 2022 16:59:43 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Can’t locate previous account that the camera is connected to

Brad — Tue, 01 Mar 2022 18:01:28 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.