topic Re: Chime not ringing with new Best doorbell in Cameras and Doorbells

Chime not ringing with new Best doorbell

CodyA10 — Tue, 14 Dec 2021 15:45:00 GMT

Hello,

I installed my new Nest wired doorbell over the weekend and everything connected and works fine and I wired it directly as described in the instructions and now my indoor doorbell electronic chime is not working when I ring the bell. I already tried all the troubleshooting options in both the Nest and Google Home apps with no success and I am unsure how to resolve this problem.

Re: Chime not ringing with new Best doorbell

Atillathebun — Tue, 14 Dec 2021 15:59:48 GMT

When I installed my nest doorbell to a ding dong chime the instructions stated transformer polarity did not matter despite that my chime only worked when connected one way the nest device itself worked either way I don't know if this applies to an electronic chime however

Re: Chime not ringing with new Best doorbell

CodyA10 — Tue, 14 Dec 2021 22:41:51 GMT

Thanks,

Just tried swapping the chime wires on the transformer but unfortunately, that didn't work either

Re: Chime not ringing with new Best doorbell

Brad — Wed, 02 Mar 2022 17:13:57 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Chime not ringing with new Best doorbell

CodyA10 — Wed, 02 Mar 2022 17:18:15 GMT

Brad,

The chime still has not been ringing since the installation of the new doorbell

Re: Chime not ringing with new Best doorbell

Brad — Thu, 03 Mar 2022 16:47:05 GMT

@CodyA10

Which Doorbell did you get? The new 2021 Nest Doorbell (battery)? Or the previous wired Nest Hellp version? Also, which chime are you using?

Best regards,

Brad.

Re: Chime not ringing with new Best doorbell

Brad — Tue, 08 Mar 2022 17:52:03 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Chime not ringing with new Best doorbell

Brad — Wed, 09 Mar 2022 17:55:49 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.