topic Re: Nest door bell - Had to replace router and cant connect to WiFi in Cameras and Doorbells

Nest door bell - Had to replace router and cant connect to WiFi

Chuck-Radar — Wed, 23 Feb 2022 18:35:55 GMT

Wired doorbell - States " Camera is already on your account. Go to settings to remove it" - I cant find the proper settings to remove doorbell camera and I don't want to remove the phone camera by mistake. Where is this setting on my samsung phone?

Re: Nest door bell - Had to replace router and cant connect to WiFi

MplsCustomer — Thu, 24 Feb 2022 00:04:28 GMT

@Chuck-Radar

Unfortunately, Google Nest does not make it easy to change the SSID (network name) and password for our Nest cameras and doorbells. If you are able to do so, the easiest thing is to set the SSID (network name) and password on your new WiFi router/modem to the same SSID and password used on your old WiFi router/modem. When we got a new router/modem, we did this, and did not have to update any of our cameras, doorbells, or nest hubs.

https://support.google.com/googlenest/answer/9223711?hl=en

Re: Nest door bell - Had to replace router and cant connect to WiFi

SteveT1 — Wed, 02 Mar 2022 06:17:25 GMT

Hey there,

Just wanted to jump in here to check to make sure that you saw the response from @MplsCustomer Appreciate the help. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. Have a great day.

Regards,

Steve

Re: Nest door bell - Had to replace router and cant connect to WiFi

SteveT1 — Thu, 03 Mar 2022 06:50:08 GMT

Hey everyone.

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve