https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Can-t-see-Video-History-on-Laptop-of-one-of-my-Outdoor-Cameras/m-p/116336#M22470 <P>Hi there,&nbsp;</P> <P>&nbsp;</P> <P>I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.</P> <P>&nbsp;</P> <P>Please let me know if you need further assistance.&nbsp;</P> <P>Best Regards,&nbsp;</P> <P>Brad.</P> Thu, 03 Mar 2022 16:28:36 GMT Brad 2022-03-03T16:28:36Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Can-t-see-Video-History-on-Laptop-of-one-of-my-Outdoor-Cameras/m-p/64137#M12320 <P>We have the Hello hardwired doorbell, an indoor camera and an outdoor camera at our house up north. They are all at least 3 years old. I can see my history for these cameras on my MacBook Air for the last 5 days. We just installed an outdoor camera in our home in Florida. It is about 3 years old also. I purchased the 2 outdoor cameras at the same time - I believe in December of 2018. I signed up for Nest Aware for both houses today to get 30 days of history. On my laptop, I can see history for all the cameras up north, but the Florida house is just live. I can see history on my iPhone for both. I want to set up zones for the new camera, but there is no option. Can anyone help me with these problems.&nbsp;</P> Wed, 15 Dec 2021 22:11:26 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Can-t-see-Video-History-on-Laptop-of-one-of-my-Outdoor-Cameras/m-p/64137#M12320 Tammie 2021-12-15T22:11:26Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Can-t-see-Video-History-on-Laptop-of-one-of-my-Outdoor-Cameras/m-p/116336#M22470 <P>Hi there,&nbsp;</P> <P>&nbsp;</P> <P>I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.</P> <P>&nbsp;</P> <P>Please let me know if you need further assistance.&nbsp;</P> <P>Best Regards,&nbsp;</P> <P>Brad.</P> Thu, 03 Mar 2022 16:28:36 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Can-t-see-Video-History-on-Laptop-of-one-of-my-Outdoor-Cameras/m-p/116336#M22470 Brad 2022-03-03T16:28:36Z