topic Re: How to return/fix a faulty camera in Cameras and Doorbells

How to return/fix a faulty camera

Graham54 — Sat, 18 Dec 2021 11:28:03 GMT

Trying to find out how to get my camera fixed but there is nothing that addresses my problem.
Camera has been working for exactly a year and has now failed. No lights at all unless I unplug it and plug it back in again. The blue light comes on for about 10 seconds then dims and starts flashing for 5 seconds then goes out.
It sounds to me like it's now faulty but there is no answer anywhere about this possibility.
Perish the thought that something is faulty...

Re: How to return/fix a faulty camera

Brad — Wed, 22 Dec 2021 23:04:04 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: How to return/fix a faulty camera

Brad — Thu, 03 Mar 2022 18:41:26 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: How to return/fix a faulty camera

Brad — Fri, 04 Mar 2022 18:59:05 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.