topic Re: Nest Battery Door Bell Full Event Record in Cameras and Doorbells

Nest Battery Door Bell Full Event Record

rickk60 — Tue, 07 Dec 2021 15:13:29 GMT

I just bought the Nest Battery Door Bell and I had a delivery to that door. I was able to see him walk up and start to write a note when it stopped recording. Is this right? Should I be able to see a recording of the whole time that this person is at my front door? I also want other outdoor battery cameras to do the same. Any suggestions?

Re: Nest Battery Door Bell Full Event Record

sdarisi — Fri, 17 Dec 2021 15:43:36 GMT

Same experience here. The functionality is limited unless you subscribe and pay for capturing/viewing longer periods. Atleast that is how I understand it

Re: Nest Battery Door Bell Full Event Record

rickk60 — Fri, 17 Dec 2021 15:48:09 GMT

I am really having a hard time getting this set up and working all the time and the way I hoped it would work. If there was a person that you could talk to and get answers needed I would be jumping for joy!

Re: Nest Battery Door Bell Full Event Record

Brad — Fri, 17 Dec 2021 18:28:59 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest Battery Door Bell Full Event Record

rickk60 — Fri, 17 Dec 2021 18:35:16 GMT

Actually no. I have battery camera's so having Nest contracts do not help. I am having several times that I can see camera turn on, however it did not record the event and some that did record stopped before car was outside of camera view. I am beginning to believe these were a mistake!

Re: Nest Battery Door Bell Full Event Record

Brad — Fri, 14 Jan 2022 18:15:48 GMT

Hey there,

I am glad to hear that you are interested in subscribing to Nest Aware! If you have any of our Cameras or Doorbells, I would definitely suggest you get a Nest Aware subscription! I'd love to provide you with some helpful links explaining what it's all about.

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest Battery Door Bell Full Event Record

Brad — Thu, 03 Mar 2022 18:15:09 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest Battery Door Bell Full Event Record

Brad — Fri, 04 Mar 2022 18:28:44 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.