topic Re: Camera offline unable to connect to wifi in Cameras and Doorbells

Camera offline unable to connect to wifi

Keke0810 — Fri, 31 Dec 2021 00:14:21 GMT

Unable to get back online . I was able to set the doorbell up in google home. Tested camera everything was fine. I waited to get someone to install it 2 days later now offline/ no wi no recognizing the device at all

Re: Camera offline unable to connect to wifi

cjv — Fri, 31 Dec 2021 02:13:21 GMT

i have the same annoying problem!! ughhhh

Re: Camera offline unable to connect to wifi

Keke0810 — Fri, 31 Dec 2021 02:24:33 GMT

Update . I did a factory reset u have to stick a pin in the hole in the back until the light blinks yellow and reboots. I was able to

connect and Im up and running

Re: Camera offline unable to connect to wifi

Mtdevine9 — Fri, 31 Dec 2021 02:50:36 GMT

I have multiple cameras that I cannot get back online after my internet went out this morning. All cameras work off of google points, which is plugged into back of router

Re: Camera offline unable to connect to wifi

Navasana — Fri, 28 Jan 2022 22:57:19 GMT

Been trying for two weeks to get cameras back online after initial install. Done the reset button, read multiple links, but not close to fixing. ALSO, how do I assign and ensure the wifi link is connected.

Re: Camera offline unable to connect to wifi

LaHuera — Mon, 28 Feb 2022 06:06:39 GMT

I been offline for two weeks and nothing, I am frustrated because I have tried everything I found to do the troubleshooting and nothing has help

Re: Camera offline unable to connect to wifi

Brad — Tue, 01 Mar 2022 20:42:00 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Camera offline unable to connect to wifi

Brad — Fri, 04 Mar 2022 21:14:11 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Camera offline unable to connect to wifi

Brad — Mon, 07 Mar 2022 21:24:30 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.