https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Re-Account-Migration/m-p/108744#M23202 <P>the whole issue with nest is a hot mess.&nbsp; im in the same boat and it sucks.</P><P>i'm done with google after today:</P><P><FONT color="#FF0000"><STRONG>BEWARE OF GOOGLE CAMERAS/NEST</STRONG></FONT></P><P><SPAN>Unable to stream my live camera feeds (battery doorbell and wired nest cam floodlight) to my TV as outlined in the google article here: <A href="https://support.google.com/googlenest/answer/7529598?hl=en" target="_blank">https://support.google.com/googlenest/answer/7529598?hl=en</A></SPAN></P><P><SPAN>I contacted google today and spoke with Helen.&nbsp; She said nest cams only work with smart hub displays (even though it is advertised <U><EM>right on the box</EM></U> that it works with chromecast). She gave me some BS story about how the OLD cameras work with chromecast, but the NEW ones don't.&nbsp; How would a customer even know if they are getting a NEW or OLD version of the camera?? Further, the setup process in google home even advertises you can stream to chromecast devices.&nbsp; Google even emailed me after setup (automated) about 'what your nest can do' and it included streaming to chromecast!!&nbsp; Helen's only advice - submit feedback on the website, so here I am.</SPAN></P><P><SPAN>The NEST app on your phone is worthless.&nbsp; You can't add new nest devices to it.&nbsp; If you try, you are routed to google home to add it. The NEST app you can add via chromecast is also worthless.&nbsp; There is absolutely NO way to even sign into your account.</SPAN></P><P><SPAN>I'm so frustrated and will likely never buy another google product.&nbsp; Of course I'm out of the return window.&nbsp; Seriously considering filing a warranty claim since the product does not work as advertised. </SPAN></P><P><SPAN>False advertising and doing nothing for service recovery is a very bad look, google.</SPAN></P><P><SPAN>If anyone is considering a NEST cam, I would absolutely NOT get one.&nbsp; Zero stars.</SPAN></P> Sat, 19 Feb 2022 01:57:39 GMT Jimmy_J 2022-02-19T01:57:39Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Re-Account-Migration/m-p/108744#M23202 <P>the whole issue with nest is a hot mess.&nbsp; im in the same boat and it sucks.</P><P>i'm done with google after today:</P><P><FONT color="#FF0000"><STRONG>BEWARE OF GOOGLE CAMERAS/NEST</STRONG></FONT></P><P><SPAN>Unable to stream my live camera feeds (battery doorbell and wired nest cam floodlight) to my TV as outlined in the google article here: <A href="https://support.google.com/googlenest/answer/7529598?hl=en" target="_blank">https://support.google.com/googlenest/answer/7529598?hl=en</A></SPAN></P><P><SPAN>I contacted google today and spoke with Helen.&nbsp; She said nest cams only work with smart hub displays (even though it is advertised <U><EM>right on the box</EM></U> that it works with chromecast). She gave me some BS story about how the OLD cameras work with chromecast, but the NEW ones don't.&nbsp; How would a customer even know if they are getting a NEW or OLD version of the camera?? Further, the setup process in google home even advertises you can stream to chromecast devices.&nbsp; Google even emailed me after setup (automated) about 'what your nest can do' and it included streaming to chromecast!!&nbsp; Helen's only advice - submit feedback on the website, so here I am.</SPAN></P><P><SPAN>The NEST app on your phone is worthless.&nbsp; You can't add new nest devices to it.&nbsp; If you try, you are routed to google home to add it. The NEST app you can add via chromecast is also worthless.&nbsp; There is absolutely NO way to even sign into your account.</SPAN></P><P><SPAN>I'm so frustrated and will likely never buy another google product.&nbsp; Of course I'm out of the return window.&nbsp; Seriously considering filing a warranty claim since the product does not work as advertised. </SPAN></P><P><SPAN>False advertising and doing nothing for service recovery is a very bad look, google.</SPAN></P><P><SPAN>If anyone is considering a NEST cam, I would absolutely NOT get one.&nbsp; Zero stars.</SPAN></P> Sat, 19 Feb 2022 01:57:39 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Re-Account-Migration/m-p/108744#M23202 Jimmy_J 2022-02-19T01:57:39Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Re-Account-Migration/m-p/109293#M23203 <P>Thank you. At least I don’t feel quite so inept knowing others are having the same problem and are receiving little or no help from Google. &nbsp;I don’t even have the QRCodes on my Nest products they ask you to scan. &nbsp;So frustrating.&nbsp;</P> Sun, 20 Feb 2022 16:54:28 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Re-Account-Migration/m-p/109293#M23203 PStratton 2022-02-20T16:54:28Z