topic Re: Outdoor HD camera now dropping connection intermittently. in Cameras and Doorbells

Outdoor HD camera now dropping connection intermittently.

Mrpete — Sun, 19 Dec 2021 22:14:07 GMT

Long time dropcam -> nest user.

My outdoor cam now connects and disconnects all day long. I pay for dvr service and may only get 25% recorded/viewable.

How do I test to see if Spectum internet problem or camera/dvr service?

It had been working perfectly since day one.

Re: Outdoor HD camera now dropping connection intermittently.

Zoo — Mon, 27 Dec 2021 18:45:25 GMT

I’m having the same issue. Streams then stops then streams again. Usually drops out for

longer periods overnight and records more during daytime hours. Horrible

Re: Outdoor HD camera now dropping connection intermittently.

Brad — Thu, 10 Mar 2022 18:29:46 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards,

Brad.

Re: Outdoor HD camera now dropping connection intermittently.

Brad — Mon, 14 Mar 2022 19:04:21 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: Outdoor HD camera now dropping connection intermittently.

Brad — Tue, 15 Mar 2022 19:07:30 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.