topic Re: 24 Video Reel in Cameras and Doorbells

24 Video Reel

DLongo — Mon, 28 Feb 2022 20:16:38 GMT

I would like to make a feature request to bring back the ability to scroll through 24x7 video for the new cams, like I can on all of my other Nest cameras. The "Event" capturing is sporadic at best, often times capturing events late or missing them completely. My old Nest cameras recently saved me over $1k in property damage by allowing me to scroll through video and identify the person who caused that damage. The ability to see not only events, but all of your captured video is a MUST HAVE feature.

Re: 24 Video Reel

Cathal_S — Mon, 28 Feb 2022 22:03:59 GMT

Hi DLongo,

If you have a Nest Aware plus subscription this allows for 24/7 video recording saved for 10 days and this can be skipped through using the 'History' option within the camera window of the Google Home app.

The new battery powered cameras will only record events because recording 24/7 would deplete the battery very quickly. However a wired connection that would allow them to record 24/7 is available from the Google store.

Regards,

Cathal

Re: 24 Video Reel

Brad — Mon, 07 Mar 2022 18:57:08 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

P.S Thanks for your help, @Cathal_S!

Re: 24 Video Reel

Brad — Thu, 10 Mar 2022 19:22:05 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: 24 Video Reel

Brad — Fri, 11 Mar 2022 21:35:37 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.