topic Re: Was forced to convert to google when I added nest doorbell and now all my cameras are gone. in Cameras and Doorbells

Was forced to convert to google when I added nest doorbell and now all my cameras are gone.

mskellybyrnes — Fri, 04 Mar 2022 21:52:56 GMT

I recently purchased a nest wireless doorbell. When I hooked it up I was forced to integrate my nest account with my Google home. In doing so it looked like my cameras would be converted over to my Google home account but that is not the case. Now when I go to find the cameras it will not let me set them up because it saying that they are connected to another user. When I go to my nest account there are no cameras on that account. I am completely stuck and I have two hardwired cameras outdoors that are useless. Any suggestions please help

Re: Was forced to convert to google when I added nest doorbell and now all my cameras are gone.

Brad — Thu, 10 Mar 2022 23:26:10 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards,

Brad.

Re: Was forced to convert to google when I added nest doorbell and now all my cameras are gone.

SteveT1 — Mon, 14 Mar 2022 04:16:36 GMT

Hi folks,

Just wanted to jump in to see if you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

Re: Was forced to convert to google when I added nest doorbell and now all my cameras are gone.

SteveT1 — Fri, 18 Mar 2022 05:56:26 GMT

Hi there,

Just checking in to see if you still need assistance with this. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Steve