topic Re: Nest Wired Camera started going offline in Cameras and Doorbells

Nest Wired Camera started going offline

corenp — Fri, 17 Dec 2021 16:01:17 GMT

Have one of those networks that changes on it's own from 2.4 to 5g, impossible to isolate the bands or set-up guest networks. Set up new wired camera, worked great for a month and in the past 4 days it has gone offline twice for more than 12 hours each time. This is a vacation house so I cannot be there to physically reset the camera everyday, and I hoped it would remain reliable.

Any suggestions?

Re: Nest Wired Camera started going offline

Brad — Wed, 09 Mar 2022 18:42:15 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards,

Brad.

Re: Nest Wired Camera started going offline

Brad — Mon, 14 Mar 2022 18:38:25 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest Wired Camera started going offline

Brad — Tue, 15 Mar 2022 18:46:53 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.