topic Product not working on my iphone but still works on my ipad. in Cameras and Doorbells

Product not working on my iphone but still works on my ipad.

Pixeesmom2 — Mon, 21 Mar 2022 14:35:41 GMT

Re: Product not working on my iphone but still works on my ipad.

Brad — Mon, 28 Mar 2022 17:44:30 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards,

Brad.

Re: Product not working on my iphone but still works on my ipad.

James — Wed, 18 May 2022 21:03:29 GMT

Hello @Pixeesmom2,
Just wanted to check in here to see if you were able to see Brad's response here? Did you have time to dive into the issue you are having? Please keep us posted if you need anything else.

Thanks,
James

Re: Product not working on my iphone but still works on my ipad.

James — Wed, 18 May 2022 21:03:04 GMT

Hi everyone,
We just wanted to check in one more time in case anyone else has any follow up questions or comments. If not, we'll go ahead and close this thread in another 24 hrs.

Thank you,
James

Re: Product not working on my iphone but still works on my ipad.

Brad — Thu, 19 May 2022 21:39:53 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.