topic Re: Nest Aware, 24/7 recording not recording through the night. in Cameras and Doorbells

Nest Aware, 24/7 recording not recording through the night.

lisalmiller — Fri, 25 Feb 2022 17:28:12 GMT

I have a Nest Cam IQ outdoors with the nest aware subscription, but it is not recording continuously at night. At night is when I really need it to record. It records then stops then records and then stops, and it does this all night. Last night it spotted a couple of people in front of my house, and then it was blank, and I have no idea as to what they were doing in front of my house. This is not the reason I bought the nest cameras, now I am on the verge of finding better cameras because the safety of my family, is too important for "blank spots". If anyone can tell me why this is happening, I would appreciate it.

Re: Nest Aware, 24/7 recording not recording through the night.

Rubes — Sun, 20 Mar 2022 21:40:54 GMT

can you view the blanks? When you view them, does it show “camera was off or offline”? Can you post any photos for reference?

Re: Nest Aware, 24/7 recording not recording through the night.

Brad — Mon, 21 Mar 2022 18:32:36 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

@Rubes thanks for your help!

Re: Nest Aware, 24/7 recording not recording through the night.

Brad — Thu, 24 Mar 2022 18:43:09 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: Nest Aware, 24/7 recording not recording through the night.

Brad — Fri, 25 Mar 2022 20:20:19 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.