topic Re: Nest Cam (Battery) not recording at night...help! in Cameras and Doorbells

Nest Cam (Battery) not recording at night...help!

Nessa — Fri, 18 Mar 2022 02:26:25 GMT

For some reason, the Nest Cam is not recording at night. I've often been outside to close the front gate around 9.30pm, but it picks up NOTHING. No issues during the day.

Re: Nest Cam (Battery) not recording at night...help!

SteveT1 — Mon, 28 Mar 2022 02:01:11 GMT

Hi Nessa,

Sorry to hear about your experience and for the delay. Let's see what's going on.

A few questions — when did this start? Are there any changes made on the Google Home app? Do you have family members?

One option you could also check, is your Home and Away routines. You can set up and edit Home and Away routines with the Home app. Check this article About Home and Away routines to learn more.

Regards,

Steve

Re: Nest Cam (Battery) not recording at night...help!

SteveT1 — Thu, 31 Mar 2022 03:46:48 GMT

Hi Nessa,

It's me again. Just checking in to see if the troubleshooting steps shared helped. If you have other questions and concerns, feel free to let me know.

Best,
Steve

Re: Nest Cam (Battery) not recording at night...help!

SteveT1 — Mon, 04 Apr 2022 01:16:27 GMT

Hey there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve