topic Re: Streaming issue nest outdoor cam in Cameras and Doorbells

Streaming issue nest outdoor cam

Zoo — Mon, 27 Dec 2021 18:32:01 GMT

I have 2 homes and in both house (1 home 2 nest outdoor cams and 1 home with 2 outdoor cams and one indoor cams) all cameras have intermittent streaming issues. Wifi is fine and has been tested. There is definitely a streaming issue (more evening throughout night than during day). What is this caused by and I need this corrected as soon as possible.

Re: Streaming issue nest outdoor cam

S3bryan — Tue, 28 Dec 2021 05:29:41 GMT

Your statement that wifi is fine and tested is far to generalized for us to help you. What insight can you provide us about your network. How can you be sure the wifi to the devices are actually able to upload the stream. Cable at home I’m sure has great download speed, but a camera doesn’t download it uploads. What are your true internet speeds and remember with wifi your speeds are always lower

Re: Streaming issue nest outdoor cam

Zoo — Fri, 31 Dec 2021 17:43:26 GMT

Oddly enough my google nest outdoor cams seem to have little interruption during the daytime hours but more interruption in streaming or no streaming at night when security cams are needed and would be most effective so your suggestion on upload speed defies logic. Speed does not know the time of day especially speed would likely be faster at

night less congestion. Both houses are

identical with this issue.

Re: Streaming issue nest outdoor cam

Brad — Wed, 23 Mar 2022 17:13:11 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards,

Brad.

Re: Streaming issue nest outdoor cam

Brad — Mon, 28 Mar 2022 16:48:04 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: Streaming issue nest outdoor cam

Brad — Tue, 29 Mar 2022 17:06:17 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.