topic Re: SIMPLE camera setup instructions in Cameras and Doorbells

SIMPLE camera setup instructions

Sked — Fri, 25 Mar 2022 18:52:12 GMT

Every time I change my wifi password or move houses Setting up the camera always fails at least 3 times. I am always confused about whether to use the google home app or next app or both. I cannot find simple step by step instructions that explain setup and how the apps interconnect. Google or Next support give a bunch of words and links but never basic info. Yes I feel like a dope not being able to figure this out but also ready to toss my nest and google products over it. Any advice welcome

Re: SIMPLE camera setup instructions

David_K — Sun, 27 Mar 2022 14:29:44 GMT

You've selected you have the Nest Cam Indoor, which is managed in the Google Nest app. If you're not sure, this help article has photos to help you tell which model of camera you have.

Go to the same room as your camera, and turn on your phone’s Bluetooth, then follow the steps below.

Open the Nest app and on the home screen, tap the Settings cog.
Select Home info then Home Wi-Fi help.
- Note: If you don’t find Home Wi-Fi help, you’ll need to remove your camera from the app and add it back with new Wi-Fi information. You’ll lose your video history so make sure to save any important video clips before removing your camera.
Select the camera you want to update.
Tap Start > Update settings.

Follow the on-screen instructions. Scan the QR code on the back of your camera when prompted.

Re: SIMPLE camera setup instructions

Brad — Thu, 31 Mar 2022 17:51:56 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Thanks for your help, @David_K!

Re: SIMPLE camera setup instructions

SteveT1 — Mon, 04 Apr 2022 01:23:28 GMT

Hi folks,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve