topic including Nest camera/floodlight with Nest phone app in Cameras and Doorbells

including Nest camera/floodlight with Nest phone app

lfstewart — Mon, 04 Apr 2022 15:46:47 GMT

Hello,

I have setup the Nest camera/floodlight in my Google Home using the QR code. How do I get it included in the Nest phone app? I have tried adding it as a new product but it tells me to do it through Google Home. Must be something simple I am missing.

Thanks for the help.

Re: including Nest camera/floodlight with Nest phone app

mikeg11 — Mon, 04 Apr 2022 16:03:34 GMT

Sadly...i just did the same thing and have been met with the disappointing news that the new "nest" camera can only be used thru Google Home app. It appears to me that they are phasing out the Nest app. The problem I have is that I cannot login on my desktop to the Google Home app to see my camera feeds and make adjustments that way. It's just sad when a company makes changes to "better serve the customer" and they end up making things worse.

Re: including Nest camera/floodlight with Nest phone app

Brad — Mon, 04 Apr 2022 18:03:27 GMT

Hey folks,

Thank you for your feedback on this issue, I fully understand the frustrations of not having your new Nest Cams in the Nest App or available on https://bit.ly/3HtBgJC web app. I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration.

However, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. I am more than happy to assist you further with this inquiry if you wish. Please let me know.

Best Regards,

Brad.

Re: including Nest camera/floodlight with Nest phone app

Brad — Fri, 08 Apr 2022 19:16:39 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: including Nest camera/floodlight with Nest phone app

Brad — Mon, 11 Apr 2022 20:36:49 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: including Nest camera/floodlight with Nest phone app

Brad — Thu, 21 Apr 2022 17:32:53 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.