topic Re: Can’t choose activity zones in Cameras and Doorbells

Can’t choose activity zones

Mange_C — Sun, 02 Jan 2022 22:21:46 GMT

Hi,

Strange issue. I can’t choose activity zones, when I choose the option it seems like I don’t have an Aware subscription.

Bought the camera about a month ago and believed it was because of the free trial. But bought subscription today and there’s no difference.

I have tried logging in and out, removed and installed the app again to no prevail.

Is there something obvious I’m missing here?

Thanks in advance!

Re: Can’t choose activity zones

MplsCustomer — Mon, 03 Jan 2022 01:28:05 GMT

@Mange_C

I wonder if you have to have "Video recording" turned on first.

Re: Can’t choose activity zones

Mange_C — Mon, 03 Jan 2022 07:48:49 GMT

That was actually the reason, not really intuitive. I have the camera set up for my spouse’s jumping rabbits and didn’t feel the need for recording, especially since the location is remote and I only have a limited data plan set up for said location.

But I will try with the the activity zones and see what kind of data usage I’m facing.

Thanks!

Re: Can’t choose activity zones

Brad — Wed, 06 Apr 2022 15:58:06 GMT

Hey Folks.

As this issue is resolved, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.