https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Google-refuses-to-replace-doorbell/m-p/1103#M263 <DIV>Hey there, Ashish Patel 8064.</DIV><DIV>&nbsp;</DIV><DIV>I am terribly sorry that your Nest Hello doorbell is peeling! I can understand how frustrating this process has been for you. I would love to look into any options for you.&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>I will be reaching out to your email on file to collect some information from you. Please look out for that email and respond with the requested information as soon as you can. Thank you for your patience!</DIV><DIV>&nbsp;</DIV><DIV>Here is your Case Number:&nbsp;9-9467000031955</DIV><DIV>&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>-from <EM>Brad C. (Community Specialist)</EM></DIV> Wed, 25 Aug 2021 22:28:23 GMT JohnF 2021-08-25T22:28:23Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Google-refuses-to-replace-doorbell/m-p/1102#M262 <P>Disclaimer: This <A href="https://support.google.com/googlenest/thread/120864466/google-refuses-to-replace-doorbell" target="_blank">thread</A> was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.</P><P>&nbsp;</P><P data-unlink="true">Original poster:&nbsp;<SPAN>Ashish Patel 8064</SPAN>&nbsp;</P><P>&nbsp;</P><P><SPAN>Spoke with 2 customer service agents and supervisor.&nbsp;</SPAN></P><DIV>&nbsp;</DIV><DIV>Refusing to replace my doorbell for peeling. It is a couple months out of warranty. But all 3 said that it’s because I have it installed outside. &nbsp;Really? &nbsp;Where else should my doorbell be installed? &nbsp;It is under a covered porch, NOT in direct sunlight.&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>This is a manufacturing defect. If meant for outdoor use it should withstand outdoor conditions. &nbsp;</DIV><DIV>&nbsp;</DIV><DIV>This seems widespread. &nbsp;Can this be a class action lawsuit?</DIV> Wed, 25 Aug 2021 22:27:57 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Google-refuses-to-replace-doorbell/m-p/1102#M262 JohnF 2021-08-25T22:27:57Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Google-refuses-to-replace-doorbell/m-p/1103#M263 <DIV>Hey there, Ashish Patel 8064.</DIV><DIV>&nbsp;</DIV><DIV>I am terribly sorry that your Nest Hello doorbell is peeling! I can understand how frustrating this process has been for you. I would love to look into any options for you.&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>I will be reaching out to your email on file to collect some information from you. Please look out for that email and respond with the requested information as soon as you can. Thank you for your patience!</DIV><DIV>&nbsp;</DIV><DIV>Here is your Case Number:&nbsp;9-9467000031955</DIV><DIV>&nbsp;</DIV><DIV>&nbsp;</DIV><DIV>-from <EM>Brad C. (Community Specialist)</EM></DIV> Wed, 25 Aug 2021 22:28:23 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Google-refuses-to-replace-doorbell/m-p/1103#M263 JohnF 2021-08-25T22:28:23Z