topic Re: Multiple Home accounts!!!! in Cameras and Doorbells

Multiple Home accounts!!!!

jspec21 — Wed, 05 Jan 2022 23:13:27 GMT

Hi Everyone,

New here and Im having issues adding my Wired Doorbell to an existing Home account. I currently have 2 Home accounts because I have 2 Nest Thermostats and Nest would not see the 2nd device after the 1st was installed. Now Im seeing the same issue with the doorbell. I’ve read others have similar issues… any advice or resolutions? I opened a ticket with Google months ago and they said they would escalate but have not heard back. I dont want to create ANOTHER Home account.

Thanks!

Re: Multiple Home accounts!!!!

Brad — Thu, 07 Apr 2022 17:29:29 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards,

Brad.

Re: Multiple Home accounts!!!!

Brad — Mon, 11 Apr 2022 18:50:54 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: Multiple Home accounts!!!!

Brad — Thu, 14 Apr 2022 20:24:53 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.