topic Re: Find MAC Address of Nest Cameras in Cameras and Doorbells

Find MAC Address of Nest Cameras

PeterZ — Fri, 08 Apr 2022 00:28:39 GMT

Is there any way to find the MAC address of a Nest Indoor camera in the Google Home application?

In the old Nest application, I could view the technical information of a camera and it would give me the IP address and MAC address. In the Google Home app, I only see a serial number and a Device ID.

Has the IP address and MAC address information been removed in the Google Home app? If so, why? Because the cameras are wireless, I can't get the MAC address from a switch port like I could for a wired device.

Re: Find MAC Address of Nest Cameras

Obiwan — Fri, 08 Apr 2022 00:38:36 GMT

Trying to find the same thing in the app, but it’s leading nowhere. The app technical info even shows the wrong IP address. Not sure why google makes something that should be so easy a pain in the arse

Re: Find MAC Address of Nest Cameras

PeterZ — Fri, 08 Apr 2022 00:47:21 GMT

Thanks - I'm glad it's not just me 🙂

Seemed to work fine in the Nest app, but it is completely missing in the Google Home app.

I wonder if you can extract the MAC address somehow from the QR code?

Re: Find MAC Address of Nest Cameras

Obiwan — Fri, 08 Apr 2022 02:52:24 GMT

I'm going to just turn off / on one camera at a time. Once you know the IP address, you can issue the command arp -a from a windows or unix command line to map the IP to MAC address.... Good Luck!

Re: Find MAC Address of Nest Cameras

PeterZ — Fri, 08 Apr 2022 03:16:29 GMT

Thanks. I'll probably end up doing the same. Only problem is I have 25 plus cameras, and some of them have battery backup (Outdoor models). Going to be painful. Thanks for replying.

Re: Find MAC Address of Nest Cameras

Brad — Thu, 12 May 2022 16:30:33 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?

Best Regards,

Brad.

Re: Find MAC Address of Nest Cameras

aatienza — Mon, 06 Jun 2022 22:46:31 GMT

Hey folks,

How's it going with your Nest camera? Do you still need our help? If so, check out this link for additional help.

Thanks,

Archie

Re: Find MAC Address of Nest Cameras

PeterZ — Mon, 06 Jun 2022 22:55:47 GMT

The only solution was to manually power off all 25 cameras and then power them up one at a time. Why don't you expose the MAC address in the Home application like you do in the Nest application?

Re: Find MAC Address of Nest Cameras

aatienza — Fri, 10 Jun 2022 00:52:43 GMT

Hey PeterZ,

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback.

Thanks,

Archie

Re: Find MAC Address of Nest Cameras

aatienza — Tue, 14 Jun 2022 21:48:48 GMT

Hey PeterZ,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie