topic Low battery notifications in Cameras and Doorbells

Low battery notifications

Thomas4 — Sat, 09 Apr 2022 06:53:59 GMT

How can I turn on low battery notifications for the outside camera?

Re: Low battery notifications

SteveT1 — Wed, 13 Apr 2022 06:09:28 GMT

Hi Thomas4,

Thanks for reaching out. The Google Home app has an automatic feature that shows you how much time you have left until your battery will need to be charged, and the app will also notify you once the camera needs to charge.

To help manage your battery life, you can check this article on Save battery for Nest cameras and doorbells.

Regards,

Steve

Re: Low battery notifications

SteveT1 — Sun, 24 Apr 2022 06:30:16 GMT

Hi Thomas4,

Just wanted to check and make sure that you’ve seen our response. If you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

Re: Low battery notifications

SteveT1 — Mon, 25 Apr 2022 06:32:04 GMT

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve

Re: Low battery notifications

Thomas4 — Mon, 25 Apr 2022 12:39:21 GMT

Thank you Steve. I have enabled Notifications for Critical Alerts and Other Notifications, but none showed up the last time it ran down. I'm currently at 33%, which it tells me is 1 week. It would be better if I could be warned when there's only a week left as taking it down and charging it up and replacing it and trying to make sure it's in the correct position is non trivial if it is raining. So I want sometime to plan for it. If this isn't possible, I'll have to investigate an alternative, I'm afraid. Regards, Thomas

Re: Low battery notifications

Thomas4 — Wed, 04 May 2022 18:57:38 GMT

Hi Steve,

My battery has again run down but I have had no notification of this. What is wrong with this device. Google claim I will get a warning when the battery is low but after 2 months' usage I have never received a notification. At the moment I couldn't recommend this to anyone and I now wish I had never bought from you. It fails without warning and is therefore useless!

Re: Low battery notifications

talya — Thu, 24 Nov 2022 18:57:29 GMT

I do not get low battery notifications either and have all my notifications enabled.

Re: Low battery notifications

DJ14 — Tue, 17 Jan 2023 09:07:22 GMT

Same here, my cameras stop working due to not battery left and I get no warning. I can’t seem to sort this. Any help please?

Re: Low battery notifications

pxwell — Fri, 17 Feb 2023 22:37:17 GMT

I have never seen a low battery notification either. At what threshold is supposed to alert on?

Re: Low battery notifications

PutinHuilo — Fri, 24 Feb 2023 12:56:16 GMT

I have never received a low battery warning either. How is this configured. I can not find a setting for it...

Re: Low battery notifications

sequelman — Fri, 17 Mar 2023 02:38:41 GMT

I have the same issue no low-battery notifications and I don't see a setting for it. Does that notification even exist?

Re: Low battery notifications

Mhpdx — Wed, 03 May 2023 00:51:07 GMT

Another user over here reporting the same issue. I used to get low battery notifications but they stopped many months ago. I just learn that it’s dead after I miss people who tried to ring the bell. I see we had a google reply to this thread early on, which did not address this bug. This is not a matter of settings, there is something not working correctly.

Re: Low battery notifications

Mvh_01 — Fri, 12 May 2023 13:20:48 GMT

These warnings worked fine until a month ago. I no longer receive warnings for my Nest doorbell when the battery is getting low.

Re: Low battery notifications

pxwell — Fri, 12 May 2023 13:36:31 GMT

I would also prefer to receive the alerts via emails. If indeed they are being sent, the notifications are possibly getting lost with all the many others I receive per day.

Re: Low battery notifications

bradbort — Wed, 24 May 2023 22:33:57 GMT

I have same issue. I received no notification until battery was dead. Then I got a notification. This seems to be a bug in the app

Re: Low battery notifications

John77 — Sun, 11 Jun 2023 01:57:03 GMT

I turned all my google notifications on and I don't get a low battery notifications.

Re: Low battery notifications

John77 — Sun, 11 Jun 2023 01:59:07 GMT

I have never received low battery notifications either.

Re: Low battery notifications

Paulcurtis — Wed, 14 Jun 2023 14:10:28 GMT

Another person here (UK if it makes any difference) who has never had a low battery warning of any sort.

Should be a pretty basic part of the functionality, no?

Re: Low battery notifications

fuman — Mon, 19 Jun 2023 14:59:51 GMT

UK here, never had a low battery notification or warning either.

Coupled with the slow response times compared to US counter parts, from someone ringing the bell to notifying our phones or nest hubs, this is one of the worst Google products I've ever purchased.

Re: Low battery notifications

ChrisMoses — Fri, 23 Jun 2023 21:56:05 GMT

has this been addressed by google