topic Doorbell fell off and the lens is broken. I am in Australia, what can I do please.? in Cameras and Doorbells

Doorbell fell off and the lens is broken. I am in Australia, what can I do please.?

EllieAsha — Wed, 13 Apr 2022 08:13:15 GMT

My doorbell was lying on the ground when I came home from work. I had a package delivered at 11.07am and it stopped working at 11.57. There are no events in the history. It's only a month old.

Re: Doorbell fell off and the lens is broken. I am in Australia, what can I do please.?

Brad — Wed, 13 Apr 2022 19:17:23 GMT

Hey there,

Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number.

Best Regards,

Brad.

Re: Doorbell fell off and the lens is broken. I am in Australia, what can I do please.?

Brad — Thu, 19 May 2022 16:42:07 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.