topic Re: I just recently bought a outdoor nest cam with flood lights, in Cameras and Doorbells

I just recently bought a outdoor nest cam with flood lights,

Rolo1 — Tue, 04 Jan 2022 00:40:10 GMT

I just recently bought an outdoor nest cam with flood lights, it was installed by a professional, but is no streaming or

hooking up with nest app. Anyone else having these type of Issues?

Re: I just recently bought a outdoor nest cam with flood lights,

MplsCustomer — Tue, 04 Jan 2022 02:30:46 GMT

@Rolo1

The new Google Nest cameras and doorbells released starting in the fall of 2021 work ONLY with the Google Home app, and, unlike previous Nest cameras and doorbells, do NOT work with the Google Nest app or the home.nest.com website. You will have to use the Google Home app to see the camera's video stream.

Google's statement on this direction can be found in this blog on this forum, along with customer reactions:

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/17122

Re: I just recently bought a outdoor nest cam with flood lights,

Rolo1 — Thu, 06 Jan 2022 16:20:36 GMT

Thanks for the info:

I already hooked it up.

And it's working perfect 👌

Re: I just recently bought a outdoor nest cam with flood lights,

Brad — Wed, 06 Apr 2022 16:15:22 GMT

Hey folks,

Thank you for your feedback on this issue, I fully understand the frustrations of not having your new Nest Cams in the Nest App or available on https://bit.ly/3HtBgJC web app. I can imagine having to use two different apps at the moment is quite daunting, and could lead to frustration.

However, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. I am more than happy to assist you further with this inquiry if you wish. Please let me know.

Best Regards,

Brad.

Re: I just recently bought a outdoor nest cam with flood lights,

Brad — Mon, 11 Apr 2022 18:40:28 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: I just recently bought a outdoor nest cam with flood lights,

Brad — Thu, 14 Apr 2022 20:14:05 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.