topic Re: Google Nest doorbell - Problem connecting to cloud in Cameras and Doorbells

Google Nest doorbell - Problem connecting to cloud

New-nester — Tue, 12 Apr 2022 10:39:15 GMT

Hi, I'm getting 'problem connecting to cloud' when setting up the doorbell...here's my lowdown:
- I have own domain on gmail but not gmail account (is that a barrier in setting up)?
- I just downloaded Google Home app and set up 'home'.
- I run all Apple products.
- How the hell can I set up the doorbell???
Thanks.

Re: Google Nest doorbell - Problem connecting to cloud

SteveT1 — Mon, 18 Apr 2022 00:07:51 GMT

Hi there,

Thanks for reaching out. Let's get to the bottom of this. What phone are you using for setup? Also, what type of doorbell are you using? Wired or battery?

You can check this article about Requirements for Google Nest devices to see if your device meets the standards.

Regards,

Steve

Re: Google Nest doorbell - Problem connecting to cloud

New-nester — Tue, 19 Apr 2022 02:53:36 GMT

Hi there!
It's a Google Nest battery model and I have an iPhone 13 with latest OS.
look forward to your ideas...