topic Re: Changed Network providers and Wi-Fi router can I physically access camera on top of house how... in Cameras and Doorbells

Changed Network providers and Wi-Fi router can I physically access camera on top of house how do I c

Jeffwilliamson4 — Tue, 12 Apr 2022 08:52:44 GMT

Changed network provider and got new router cannot physical access my nest mounted outdoor that o'n top of the house because of no ladder how do I change my Wi-Fi settings within my camera app when I cannot get to the camera please help

Re: Changed Network providers and Wi-Fi router can I physically access camera on top of house how do

Cathal_S — Tue, 12 Apr 2022 13:38:31 GMT

Hi Jeffwilliamson4,

Is it possible for you to use the same SSID and password on your new WiFi router as you had on your old one? Then all your previously set up devices would reconnect automatically.

Or maybe you could set up a mobile device hotspot with the old router's network information so that you can connect with the camera and change it?

Re: Changed Network providers and Wi-Fi router can I physically access camera on top of house how...

SteveT1 — Mon, 18 Apr 2022 00:02:05 GMT

Hey folks,

Thanks for chiming in and I appreciate your help @Cathal_S. I'm dropping by to ensure everything is covered here. Feel free to let us know if you still need help.

Best,
Steve

Re: Changed Network providers and Wi-Fi router can I physically access camera on top of house how...

SteveT1 — Wed, 20 Apr 2022 22:23:31 GMT

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve

Re: Changed Network providers and Wi-Fi router can I physically access camera on top of house how...

Brad — Fri, 22 Apr 2022 15:02:49 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.