topic Re: How do you download a video clip from the new Nest cameras that only work with Google Home?? in Cameras and Doorbells

How do you download a video clip from the new Nest cameras that only work with Google Home??

Tanquen — Mon, 18 Apr 2022 02:32:13 GMT

I don't know why downloading video clips is so overly complicated in the first place.

You have to go into the Home app then the camera then look at history and then when looking at event details at the very top of the video window there's a download icon.

You can do this for events that Google AI has found. So you're paying to record a bunch of stuff that you can't make video clips of even if you take the time to find something that they missed. Forcing the new cameras into the Home app has really been disappointing. The Home app needs tons of TLC to get to where the Nest app was. It's incredibly short-sighted to just sell people Nest devices that have been using Nest for a while and then they go to install them and they can't use their Nest device in their Nest app.

Now that I've downloaded a video or so it says I go to the download areas in my phone and there's no video to be found.

I would have posted this in another thread that discussed how to download the videos, but unfortunately in the Google forums and only good threat is a locked thread.:(

Re: How do you download a video clip from the new Nest cameras that only work with Google Home??

Cathal_S — Mon, 18 Apr 2022 05:43:23 GMT

Hi there,

My Nest camera saves clips in the directory path shown below on my Android phone.

storage/emulated/0/Movies

Re: How do you download a video clip from the new Nest cameras that only work with Google Home??

Tanquen — Mon, 18 Apr 2022 16:04:47 GMT

I was just using the files app on the Android phone.

Went to the download folder and there was nothing in there. They were actually in the video folder.

Inside the same files application you can also go to internal storage and then the movies folder.

Re: How do you download a video clip from the new Nest cameras that only work with Google Home??

SteveT1 — Thu, 21 Apr 2022 02:15:19 GMT

Hi folks,

Happy to hear that! I appreciate the help @Cathal_S. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

Regards,

Steve

Re: How do you download a video clip from the new Nest cameras that only work with Google Home??

SteveT1 — Sun, 24 Apr 2022 05:27:39 GMT

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve