topic Re: Doorbell battery wont reset in Cameras and Doorbells

Doorbell battery wont reset

Mike2222 — Wed, 12 Jan 2022 15:48:03 GMT

I've tried everything 5 times and this thing will not reset. Stuck in flashing white and nothing else.

Re: Doorbell battery wont reset

rut9 — Wed, 16 Feb 2022 03:37:53 GMT

I have the same issue. Doorbell will not reset after 12+ seconds. I cannot add to my home as it continues to error out each time.

Re: Doorbell battery wont reset

Brad — Wed, 16 Feb 2022 17:06:58 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. I would suggest if you can, let the battery die and then recharge it, try again to Factory Reset it. If you are still having this issue, I would suggest you seek out a replacement with Support. It may be faulty if it continues.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Doorbell battery wont reset

rut9 — Wed, 16 Feb 2022 17:25:12 GMT

Thanks Brad. It may take weeks for the battery to deplete...any way to speed up that process?

Re: Doorbell battery wont reset

Brad — Fri, 18 Feb 2022 18:06:44 GMT

@rut9

Turn up all of your settings for notifications, sensitivity, etc. and with all of that on, you may get a lot more notifications and such, but it should drain quicker.

Best regards,

Brad.

Re: Doorbell battery wont reset

aatienza — Wed, 27 Apr 2022 00:16:15 GMT

Hey folks,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

Thanks,

Archie