topic Re: Nest Doorbell Turn on Overnight in Cameras and Doorbells

Nest Doorbell Turn on Overnight

ChristHitch1 — Wed, 20 Apr 2022 13:50:28 GMT

Hi Google

I have read several threads where users are frustrated with the inability to schedule doorbells/camera to turn on/off at scheduled times.

A common example would be a user wanting two scenarios:

Away: Doorbell and Camera turned on

Home: Doorbell and Camera turned off except for say 10pm-6am to detect any intruders overnight.

At the moment you can only have camera/doorbell turned on/off depending on if you are home or away. People do not want every single event recorded during the day when they are home. E.g. a contractor coming and going in the back yard.

Having invested a considerable amount of money in Google hub, doorbel and cameras, this is extremely frustrating.

Could you please provide a response on either:

(a) How to achieve the above result

(b) Acknowledge that this is an issue in the Nest community and advise when Google expects to provide this as a feature.

Thanks

Re: Nest Doorbell Turn on Overnight

Krutsch — Wed, 20 Apr 2022 20:44:17 GMT

Subscribing... this is the greatest oversight I can imagine in the whole Nest Camera ecosystem.

Re: Nest Doorbell Turn on Overnight

Brad — Mon, 25 Apr 2022 16:30:18 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Best Regards,

Brad.

Re: Nest Doorbell Turn on Overnight

ChristHitch1 — Tue, 26 Apr 2022 06:37:45 GMT

Hi Brad

Thank you for your acknowledgement.

I haven’t received a response from anyone at Google yet so I do still need help with this issue.

I look forward to your response.

Kind regards

Re: Nest Doorbell Turn on Overnight

Brad — Tue, 26 Apr 2022 15:11:25 GMT

@ChrisHitch1

Thank you so much for bringing this up to my attention! I like that idea, and I could see how it could be helpful. I will go ahead and submit this feedback forward for you. Thank you for all of your patience.

Please let me know if you need further assistance on this issue.

Best Regards,

Brad.

Re: Nest Doorbell Turn on Overnight

ChristHitch1 — Tue, 26 Apr 2022 22:05:43 GMT

Hi Ben

Thank you for sharing this internally.

Can you please provide me with some feedback from the development team, is this something that is being developed and when is it expected?

Kind regards

Re: Nest Doorbell Turn on Overnight

ChristHitch1 — Sun, 01 May 2022 23:22:33 GMT

Hi Brad

Any update?

Kind regards

Re: Nest Doorbell Turn on Overnight

Brad — Mon, 02 May 2022 18:20:50 GMT

@ChrisHitch1

I do not have any information that I can provide you with. If you have a Feature Request you want to share, or some feedback to provide, please do so in the app.

Best regards,

Brad.

Re: Nest Doorbell Turn on Overnight

ChristHitch1 — Tue, 03 May 2022 02:33:29 GMT

Thank you - I will try get some answers via the app.

Re: Nest Doorbell Turn on Overnight

Brad — Tue, 03 May 2022 15:59:16 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.