topic Re: Familiar Face not available in Nest Aware in Cameras and Doorbells

Familiar Face not available in Nest Aware

jboult_23 — Fri, 04 Feb 2022 10:40:03 GMT

Hi, Newbie question, sorry!

I've got a Google Nest Cam Outdoor and an active Nest Aware subscription - I can view the nest aware features but cant get familiar faces to work.

We've got the same set up at work and the familiar faces work there, am I missing something?!

Thanks!

Jon.

Re: Familiar Face not available in Nest Aware

MplsCustomer — Fri, 04 Feb 2022 20:29:30 GMT

@jboult_23

We've never enabled familiar face detection, but maybe this Google Nest Help page will help:

https://support.google.com/googlenest/answer/9268625?hl=en#zippy=

Re: Familiar Face not available in Nest Aware

aatienza — Tue, 03 May 2022 01:49:11 GMT

Hey folks,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

Thanks,

Archie