topic Re: Doorbell motion alerts in Cameras and Doorbells

Doorbell motion alerts

NickS — Thu, 05 May 2022 14:43:22 GMT

I only get notifications for motion/door chime when my nest app is set to away, I need this to alert me even if I'm set to home.

Re: Doorbell motion alerts

EmptyNester — Fri, 06 May 2022 15:34:38 GMT

Hi NickS, If you view your camera from your phone and hit the gear icon to get into the settings is the Home/Away Assist set to ON or OFF? If it is ON then try turning it off and see if that fixes the problem. Also double check that the SCHEDULE is set to OFF while you are testing.

Re: Doorbell motion alerts

NickS — Fri, 06 May 2022 15:36:52 GMT

Thank you for this! And any ones runs into this issue (hadn’t put two and two together) I had the app previously for my thermostat, and I hate notifications so I originally set it to no, and even changing in settings didn’t work. Uninstalled the app and reinstalled and allowed notifications and all is well!

Re: Doorbell motion alerts

EmptyNester — Fri, 06 May 2022 17:39:59 GMT

Hi NickS, Glad to hear it worked. Please be sure to click the ACCEPT AS SOLUTION button so that this can be closed out.

Re: Doorbell motion alerts

Brad — Thu, 26 May 2022 16:13:01 GMT

Hey Folks.

I am relieved to hear that this issue is resolved! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.