topic Re: Replacement magnetic mount - Nest Cam Outdoor in Cameras and Doorbells

Replacement magnetic mount - Nest Cam Outdoor

jmb603 — Sun, 10 Apr 2022 23:56:06 GMT

I have two Nest Cam Outdoor units. Our siding was damaged along with one of the magnetic mounts and I need to order a replacement. I have looked everywhere, but cannot find the part. Can anyone tell me how to order the magnetic mount from Google (or if it available anywhere else online)?

Thank you

Re: Replacement magnetic mount - Nest Cam Outdoor

SteveT1 — Wed, 20 Apr 2022 23:15:40 GMT

Hi there,

Thanks for reaching out. While the mounting kit for the Nest Cam Outdoor isn't sold separately, we'd like to check for other options. When and where did you purchase your Nest Cam Outdoor? Also, are you in the same country where you bought it?

Cheers,
Steve

Re: Replacement magnetic mount - Nest Cam Outdoor

jmb603 — Thu, 21 Apr 2022 00:13:01 GMT

Hello. I purchased the camera from the Google Store online on 4/16/2020 in the US. I am still in the country.

Re: Replacement magnetic mount - Nest Cam Outdoor

SteveT1 — Tue, 03 May 2022 06:11:31 GMT

Hi there,

Thanks for the reply and sorry for the delay. Could you fill out this form so we can check this with our team?

Let us know once you're done.

Cheers,
Steve

Re: Replacement magnetic mount - Nest Cam Outdoor

SteveT1 — Sun, 08 May 2022 02:16:53 GMT

Hi there,

Just wanted to check and make sure that you’ve seen our response. If you have other questions and concerns, feel free to let me know.

Thanks,
Steve

Re: Replacement magnetic mount - Nest Cam Outdoor

jmb603 — Tue, 10 May 2022 01:56:26 GMT

Hello @SteveT1 -

I have responded via the form you requested I fill out. Thank you

Re: Replacement magnetic mount - Nest Cam Outdoor

SteveT1 — Tue, 24 May 2022 22:04:00 GMT

Hi there,

Thanks for filling out the form. As a reference, here's your case ID: 9-1491000032251.

We've contacted you via email and we can continue this conversation via that channel. Let me know if I can assist you with anything else, otherwise I’ll be locking the thread in 24 hours.

Regards,
Steve