topic Re: Nest account in Cameras and Doorbells

Nest account

Budor — Tue, 03 May 2022 17:50:33 GMT

Hi, need help to connect google account with Nest camera, I now pay for an account but my camera will not store pictures for more than the same day. I think it is an account problem

Re: Nest account

SteveT1 — Mon, 09 May 2022 06:07:46 GMT

Hi Budor,

I'm sorry to hear about that. Let's clear this out. Are you using the same email for your Nest camera and Nest Aware subscription? Also, is the Nest camera in the home where your subscription is?

You need to make sure that your Nest camera is on the email and home that has the Nest Aware subscription. If not, you can check this article on how to move your Nest camera to a different home for steps.

Regards,

Steve

Re: Nest account

SteveT1 — Thu, 12 May 2022 07:08:46 GMT

Hi there,

Just wanted to check and make sure that you’ve seen our response. If you have other questions and concerns, feel free to let me know.

Thanks,
Steve

Re: Nest account

Brad — Fri, 13 May 2022 15:12:27 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: Nest account

Brad — Mon, 16 May 2022 17:52:27 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.