topic Re: Nest outside camera isn't saving history to my phone in Cameras and Doorbells

Nest outside camera isn't saving history to my phone

nyspace712 — Wed, 04 May 2022 21:17:42 GMT

My Best outdoor camera send info to my android phone. I have no history. I use to but not anymore. What do I need to do to fix the problem?

Re: Nest outside camera isn't saving history to my phone

SteveT1 — Tue, 10 May 2022 05:41:27 GMT

Hi there,

Sorry to hear about that. Let's check on this. Do you have a Nest Aware subscription? Is your Nest Outdoor camera added on the home with the subscription?

You can check this article on FAQs about the Nest Aware 30-day trial for more info.

Regards,

Steve

Re: Nest outside camera isn't saving history to my phone

SteveT1 — Wed, 18 May 2022 22:00:53 GMT

Hi there,

Just wanted to check and make sure that you’ve seen our response. If you have other questions and concerns, feel free to let me know.

Thanks,
Steve

Re: Nest outside camera isn't saving history to my phone

Brad — Fri, 20 May 2022 15:31:17 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad