topic Re: Delete Video clips in Cameras and Doorbells

Delete Video clips

Bassin12 — Mon, 13 Sep 2021 15:48:12 GMT

I'm trying to delete clips from my camera and I cannot do it, is there a way or the only possibility is to delete everything?

Re: Delete Video clips

mdr2 — Mon, 13 Sep 2021 16:29:28 GMT

As best I can see you can not delete an individual recorded event on the timeline. The only thing I see is the ability to delete ALL clips and all recorded history.

Re: Delete Video clips

Bassin12 — Tue, 14 Sep 2021 01:08:49 GMT

Same options I can see, in the past you could do that I think the feature was removed, it is amazing how bad the nest products became over time, losing functionality over and over again

Re: Delete Video clips

Brad — Wed, 22 Sep 2021 18:22:31 GMT

Hey folks,

Wondering if you still needed assistance with this issue? Please let me know!

Best Regards,

Brad.

Re: Delete Video clips

Derik — Fri, 24 Sep 2021 02:01:29 GMT

Yes please

Re: Delete Video clips

Brad — Fri, 24 Sep 2021 16:09:52 GMT

Hi Derik,

Are you experiencing the same issue as the rest of these folks? If so, which troubleshooting steps have you done so far? Please let me know if you need further assistance. I look forward to your response.

Best Regards,

Brad.

Re: Delete Video clips

Brad — Mon, 27 Sep 2021 19:12:39 GMT

Hey folks.

Just popping in to see if you still needed assistance with this issue? Please let me know!

Best Regards,

Brad.

Re: Delete Video clips

Bassin12 — Mon, 27 Sep 2021 20:44:01 GMT

there is no know solution for this, a solution would be highly appreciated

Re: Delete Video clips

GarrettDS — Tue, 05 Oct 2021 20:16:43 GMT

Hey there,
Unfortunately, there isn't a way to delete the individual recorded events within the timeline as you are wanting. I am happy to take this and pass it forward to the appropriate team though. Feedback like this helps us constantly improve our products and services by knowing what we are doing right and what we can work on. Again, I appreciate you taking the time to send us this helpful response.

Don't hesitate to reach out if you have any more questions, comments, or concerns.

Best regards,
Garrett DS

Re: Delete Video clips

Rosenberg — Mon, 11 Oct 2021 06:34:24 GMT

There have been individual time slots deleted from my history, perhaps by other authoriZed users. Is there a way to recover the footage?

Re: Delete Video clips

VQSantiago — Mon, 25 Oct 2021 17:34:17 GMT

PLEASE. I STILL NEED HELP ABOUT THIS ISSUE.

Re: Delete Video clips

VQSantiago — Mon, 25 Oct 2021 17:38:07 GMT

FOR ME, I DON'T MIND TO DELETE ALL MY VIDEO CLIPS HISTORY. THE IMPORTANT IS TO FREE MY STORAGE.

Re: Delete Video clips

Brad — Fri, 12 Nov 2021 17:18:54 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.