topic Re: Nest Doorbell Peeling in Cameras and Doorbells

Nest Doorbell Peeling

Justindunlap99 — Sat, 23 Apr 2022 15:28:06 GMT

My door bell is only two years old and the outside of it is peeling really bad. It's on the north side of the house so the sun doesn't hit it. I don't understand why it would start peeling so soon. It's out of warranty and I don't see my self being a replacement to just have to deal with the same issue again so soon.

Re: Nest Doorbell Peeling

Brad — Mon, 25 Apr 2022 15:36:36 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Sorry to hear that your Nest Hello Doorbell is peeling and out of warranty! Because it is out of warranty, I am afraid there is nothing that we can do to assist you with a replacement. If you wish to get a new doorbell, you will want to purchase one again.

Best Regards,

Brad.

Re: Nest Doorbell Peeling

Justindunlap99 — Mon, 25 Apr 2022 15:58:17 GMT

Why would I buy another one just have it do the same thing again. They arent cheap. I would recommend anyone wanting to get a door bell stay away from the nest one. It will peel within a couple of years and look horrible.

Re: Nest Doorbell Peeling

Brad — Fri, 06 May 2022 16:47:40 GMT

@Justindunlap99

I completely understand the frustration, and I am so sorry that the device is no longer covered. I know that there are some companies that sell a silicone sleeve that you can put on your doorbell to protect it further, but I am still afraid that a replacement is not an option at this time as it is no longer covered by warranty. I apologize for the inconvenience.

Best regards,

Brad.

Re: Nest Doorbell Peeling

Brad — Tue, 10 May 2022 18:59:40 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest Doorbell Peeling

Brad — Fri, 13 May 2022 21:28:13 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.