topic Re: Nest Cam IQ Outdoor takes 10 minutes to reconnect in Cameras and Doorbells

Nest Cam IQ Outdoor takes 10 minutes to reconnect

mtt — Wed, 11 May 2022 14:27:43 GMT

I have a Nest Cam IQ outdoor camera that worked fine at a previous home for about 3 years. I moved to a new home, did a factory reset, then setup the camera. The issue is that now it takes 10-11 minutes to connect and stream video after a power cycle. It used to take only about 2 minutes. This occurs even I have the camera in the same room as my Xfinity gateway. I used the same model gateway at my previous home. Any ideas?

Re: Nest Cam IQ Outdoor takes 10 minutes to reconnect

Brad — Mon, 16 May 2022 18:29:48 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?

Best Regards,

Brad.

Re: Nest Cam IQ Outdoor takes 10 minutes to reconnect

mtt — Mon, 16 May 2022 18:37:17 GMT

Hi Brad-

Yours is the first response I've seen. The camera works fine, but it just takes 10-11 minutes to come alive after a power cycle. I could swear it used to take about two minutes at my previous home. We had the same Xfinity gateway model, if wireless is even part of the issue. Any ideas? If not, I guess the 10-11 minute wait is not the end of the world.

Thanks,

Mark

Re: Nest Cam IQ Outdoor takes 10 minutes to reconnect

Brad — Wed, 18 May 2022 16:13:33 GMT

@mtt

Have you attempted to Factory Reset the device? It may actually help reset it and re-establish the connection to your wifi. You can give that a try for sure. How are your wifi speeds?

Best regards,

Brad.

Re: Nest Cam IQ Outdoor takes 10 minutes to reconnect

SteveT1 — Mon, 23 May 2022 06:16:35 GMT

Hi folks,

I appreciate the help @Brad. I wanted to check if you still need help with this. If you have other questions and concerns, feel free to let me know.

Thanks,
Steve

Re: Nest Cam IQ Outdoor takes 10 minutes to reconnect

mtt — Mon, 23 May 2022 13:47:30 GMT

Not resolved but you can close it. The camera works great, but takes 10-11 minutes to connect.

Thanks-

Mark

Re: Nest Cam IQ Outdoor takes 10 minutes to reconnect

Brad — Mon, 23 May 2022 16:53:22 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.