topic New house with a nest doorbell in Cameras and Doorbells

New house with a nest doorbell

Tplaxen — Mon, 16 May 2022 19:10:05 GMT

Our new house came with a nest doorbell. I reset it to factory settings but I don’t know how to connect it to my Google Home app. Help!

Re: New house with a nest doorbell

Rubes — Tue, 17 May 2022 13:24:37 GMT

You’ll need access to the back of the doorbell. There you will find a set up key and QR code that is used to set up the device in the app.

Re: New house with a nest doorbell

aatienza — Sat, 21 May 2022 01:55:40 GMT

Hey Tplaxen,

Thanks again for answering and for lending a hand here, Rubes.

I'm chiming in to check if you have more questions about this. Feel free to let us know by replying back.

Thanks,

Archie

Re: New house with a nest doorbell

aatienza — Tue, 24 May 2022 01:57:48 GMT

Hey Tplaxen,

How's it going? Were you able to see Rubes response? Hope that helps.

Thanks,

Archie

Re: New house with a nest doorbell

Tplaxen — Tue, 24 May 2022 14:00:35 GMT

I was able to get through to the 800 number and somebody walked me through what I needed to do. The previous owners did not delete they are nest account so that had to be done before I could scan the code on the back of the doorbell.

Re: New house with a nest doorbell

SteveT1 — Wed, 08 Jun 2022 02:31:20 GMT

Hi folks,

I'm glad to hear that you got assistance from our support team and thanks for sharing the steps that helped you to resolve your concern.

In the meantime, do you still have other questions and concerns?

Cheers,

Steve

Re: New house with a nest doorbell

aatienza — Mon, 13 Jun 2022 22:22:12 GMT

Hey folks,

As we got our resolution here, I'm going to mark this one as resolved. Please feel free to open up a new thread if you need assistance.

Thanks,

Archie