topic Re: Nest outdoor cams adding to 1 gen Aware subscription in Cameras and Doorbells

Nest outdoor cams adding to 1 gen Aware subscription

Cary — Mon, 16 May 2022 20:17:30 GMT

What need to happen to add my 2 Nest outdoor cams to current 1 gen Aware subscription?

Re: Nest outdoor cams adding to 1 gen Aware subscription

Rubes — Tue, 17 May 2022 13:23:27 GMT

If the outdoor cameras are the newer versions released in 2021, then unfortunately you cannot add them to your first Gen subscription. You’ll need to migrate to the second Gen Nest Aware.

That being said, if you find some of the pre-2021 cameras, you can add those to your first Gen subscription with no problem.

Re: Nest outdoor cams adding to 1 gen Aware subscription

aatienza — Sat, 21 May 2022 01:38:38 GMT

Hey Cary,

Thanks for answering and for lending a hand here, Rubes.

I'm chiming in to check if you have more questions about this. Feel free to let us know by replying back.

Thanks,

Archie

Re: Nest outdoor cams adding to 1 gen Aware subscription

SteveT1 — Mon, 23 May 2022 06:18:11 GMT

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve