topic Re: No Sound To or From Nest Camera in Cameras and Doorbells

No Sound To or From Nest Camera

MelH — Fri, 29 Apr 2022 03:53:18 GMT

I can’t hear any sound when viewing in the Nest app live or on any recordings. Also, when I press the talk button, I don’t hear a chime nor do I hear myself speaking. I tried restarting the camera. I have not tried to reset the camera. I wanted to see if anyone else would have a solution before I reset.

Thank you!

Re: No Sound To or From Nest Camera

Freeman2468 — Sun, 08 May 2022 00:35:31 GMT

I am having the same problem

Re: No Sound To or From Nest Camera

SteveT1 — Mon, 09 May 2022 05:22:26 GMT

Hi folks,

Thanks for reaching out. Let's see what's going on. What type of Nest Camera are you using and when did this start? Also, is this happening on multiple phones?

In the meantime, please check this article on how to Troubleshoot camera audio for basic steps.

Regards,

Steve

Re: No Sound To or From Nest Camera

SteveT1 — Thu, 12 May 2022 07:11:48 GMT

Hi there,

Just wanted to check and make sure that you’ve seen our response. If you have other questions and concerns, feel free to let me know.

Thanks,
Steve

Re: No Sound To or From Nest Camera

Freeman2468 — Thu, 12 May 2022 07:41:26 GMT

I have 3 nest cameras 1 with a IQ and 2 older nest cameras I really can’t say when it started but yes I am having the same problem with different phones.IPhone 11 and 12 plus the person outside can hear me talk but I can’t hear them when they talk and yes I know there is going to be a delay I understand that. And I have a new camera with the flood light and I don’t have any problems with it and I have a doorbell camera and I don’t have any problems with it. And all the settings are the same that you can adjust the IQ you can’t adjust anything.

Re: No Sound To or From Nest Camera

Brad — Thu, 12 May 2022 16:03:38 GMT

@Freeman2468

Have you tried to Restart or even Factory Reset your cams that are not working?

Best regards,

Brad.

Re: No Sound To or From Nest Camera

Freeman2468 — Thu, 12 May 2022 21:38:47 GMT

Yes twice and having the same results

Re: No Sound To or From Nest Camera

MelH — Thu, 12 May 2022 21:44:52 GMT

Yes, still not working. I have a Nest indoor camera and a Nest doorbell. Both cameras have not had sound play on the app or sound coming from the speakers for about a month now.

Re: No Sound To or From Nest Camera

Brad — Tue, 17 May 2022 15:34:40 GMT

Hey folks,

I am sorry to hear that you are still having the same issues! Have you had the chance to reach out to Support? If not, I would suggest that you reach out to Support for further assistance.

Best regards,

Brad.

Re: No Sound To or From Nest Camera

Brad — Wed, 18 May 2022 15:43:56 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.