topic Re: Notification and alerts in Cameras and Doorbells

Notification and alerts

RK22 — Sat, 23 Apr 2022 04:25:15 GMT

Can the camera’s or Google Home’s Notification strength (when triggered by an event) be increased or changed.
When I’m sleeping at night the default Notification is too weak/quiet. Can a louder sound/message/alarm play so it wakes me up when sleeping at night.
For example if a burglar is in my yard, triggers the camera the current default notification is not good enough to wake anyone up.

Thanks

iPhone13

Re: Notification and alerts

Brad — Fri, 20 May 2022 16:20:34 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I hope we can find a solution together. Do you still need help with this issue?

Best Regards,

Brad.

Re: Notification and alerts

RK22 — Sat, 21 May 2022 18:40:27 GMT

Hi Brad,

Yes I do still require assistance with this issue. I’m very surprised with the lack of this very important feature to properly notify me when the cameras are triggered. Possibly I just can’t locate the proper setting??

Your help would be greatly appreciated.

Regards, Ron

Re: Notification and alerts

RK22 — Fri, 27 May 2022 14:22:52 GMT

Hi Brad,

Due to the lack of assistance and poor notification features I will return my two cameras to the store for refund.

The software for my RING cameras and doorbell have much superior features for my iphone and iPad.

Re: Notification and alerts

Brad — Wed, 08 Jun 2022 19:01:29 GMT

Hey folks,

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad