topic Re: Nest doorbell battery video feed when away in Cameras and Doorbells

Nest doorbell battery video feed when away

ndalecs — Sat, 21 May 2022 11:47:52 GMT

Hi,

I dont seem to find any definitive answer on the video feed when you are away from home. Is that available over Internet when you get the notification that someone is ringing the doorbell?

I am also interested if the US version would have any compatibility issues when used in Europe.

Thanks!

Re: Nest doorbell battery video feed when away

sporfrog — Sat, 21 May 2022 14:49:12 GMT

I am not quite clear on your 1st question. But I will take a stab at it.

If you have the Nest Doorbell (Battery) you can view video from the doorbell on your phone anywhere. You do not need to be in the house or connected to the same wi-fi. There are some assumptions, like your phone has internet access (wi-fi or mobile) and the doorbell is configured and working properly.

Re: Nest doorbell battery video feed when away

ndalecs — Sat, 21 May 2022 17:07:01 GMT

Thanks sporfrog, you actually answered my 1st question thoroughly, thanks!

Still interested though if this can be used in Europe (RO) if acquired from US. I am not looking at using any plans, just the device and register with the app.

Re: Nest doorbell battery video feed when away

ndalecs — Tue, 24 May 2022 07:26:13 GMT

I contacted support and I was confirmed that the US version of Doorbell works just fine in Europe.

Thanks everyone!

Re: Nest doorbell battery video feed when away

Jeran — Thu, 02 Jun 2022 20:58:41 GMT

Hey there ndalecs,

I'm to hear that you were able to find the answer to your question! Did you have any other questions or concerns that we can address?

Best regards,

Jeran

Re: Nest doorbell battery video feed when away

Brad — Mon, 06 Jun 2022 15:54:01 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: Nest doorbell battery video feed when away

ndalecs — Mon, 06 Jun 2022 17:47:42 GMT

All good, I found my answers, thank you!

Re: Nest doorbell battery video feed when away

Brad — Tue, 07 Jun 2022 15:35:06 GMT

Hey folks,

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad