topic Re: Replacement mounting magnets for nest cams in Cameras and Doorbells

Replacement mounting magnets for nest cams

jayc1969 — Fri, 22 Apr 2022 19:33:03 GMT

How after all the questions and complaints is there no solution to missing or getting replacement mounts for the nest cam (battery) . Ive seen hundreds of posts on google and no solution to getting an original mounting kit for my two cameras. HAs anyone been able to aquire one or maybe 3d print something then add a powerful earth magnet to, i see a potential here for someone to corner this market that Google has dismissed. Does anyone have a solution. Yes im out ofwarranty so thats not an option.

Re: Replacement mounting magnets for nest cams

Brad — Fri, 20 May 2022 16:16:37 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I hope we can find a solution together. Do you still need help with this issue?

Best Regards,

Brad.

Re: Replacement mounting magnets for nest cams

jayc1969 — Tue, 24 May 2022 20:20:50 GMT

Well a couple of magnetic mounts would help lol

Re: Replacement mounting magnets for nest cams

Brad — Wed, 25 May 2022 16:30:14 GMT

Hey there,

Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please note that unless the device is under warranty, we cannot issue a replacement.

Please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number.

Best Regards,

Brad.

Re: Replacement mounting magnets for nest cams

Brad — Mon, 30 May 2022 15:29:52 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.