topic Re: Hello Doorbell Themes in Cameras and Doorbells

Hello Doorbell Themes

Lalalemonds — Tue, 26 Apr 2022 00:20:27 GMT

We just installed the nest wired doorbell and the Theme options is not even on my menu! Only chime duration and other options.

Thank you

Re: Hello Doorbell Themes

MplsCustomer — Tue, 26 Apr 2022 16:04:11 GMT

@Lalalemonds

Google Nest only makes its "themes" available around seasonal holidays. The rest of the year, the option is not even available.

https://support.google.com/googlenest/answer/9231819?hl=en#zippy=%2Cdoorbell-theme

Re: Hello Doorbell Themes

Brad — Tue, 24 May 2022 17:11:40 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Themes are only available around a holiday if there is an applicable theme to choose from. You can learn more about themes here.

Best Regards,

Brad.

Re: Hello Doorbell Themes

MplsCustomer — Tue, 24 May 2022 17:20:36 GMT

@Brad

The help page to which you provided a link says: "In addition to standard themes, seasonal doorbell themes are available around some holidays."

That statement is not true; there are no "standard" themes. There are ONLY seasonal themes.

Re: Hello Doorbell Themes

Brad — Wed, 25 May 2022 16:22:07 GMT

@Lalalemonds

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Hello Doorbell Themes

Lalalemonds — Mon, 30 May 2022 15:19:56 GMT

Hi,So I've read the chimes are seasonal, but I've read there are Happy Birthday and Westminster chime as well. Are those seasonal too?

Thanks Brad

Tiffany

Re: Hello Doorbell Themes

Brad — Mon, 30 May 2022 15:28:10 GMT

@Lalelemonds

Most likely they are Seasonal chimes. It could be based off of your location, etc but it is most likely just a seasonal option. Just check your settings to see if you can change it.

Best regards,

Brad.

Re: Hello Doorbell Themes

Brad — Tue, 31 May 2022 15:43:17 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: Hello Doorbell Themes

Brad — Wed, 01 Jun 2022 15:49:32 GMT

Hey folks,

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad