topic Re: power outage dead cameras in Cameras and Doorbells

power outage dead cameras

jk11 — Mon, 25 Apr 2022 03:48:33 GMT

hello,

how do we get cameras back online after a power outage? I have read that it has happened to others but

I can find no help advise?

Re: power outage dead cameras

David_K — Mon, 25 Apr 2022 11:12:35 GMT

I'm assuming it's just your cameras that are now offline?

Do you see a light on the cameras? If so, what colour is the light on the cameras?
https://support.google.com/googlenest/answer/9268073

Here's the guidance on how to troubleshoot this:
https://support.google.com/googlenest/answer/9239727

Re: power outage dead cameras

Brad — Tue, 24 May 2022 16:48:15 GMT

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance.

Best Regards,

Brad.

thanks for the help, davidking!

Re: power outage dead cameras

Brad — Fri, 27 May 2022 16:53:18 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: power outage dead cameras

Brad — Mon, 30 May 2022 15:31:31 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.