topic Re: Nest Cameras Detecting Events Outside of Detection Zones in Cameras and Doorbells

Nest Cameras Detecting Events Outside of Detection Zones

kapurar — Tue, 12 Apr 2022 17:12:06 GMT

This is a repost of an erlier issues i posted about and it was locked for some reason. The issue is still outstanding and problems with cameras persist.

I have several of the new Nest outdoor battery cameras. All of the cameras are connected and hardwired to a power source. I have setup several detection zones and have turned off notifications for events outsize of my detection zones.

We live on a very busy street and I need detection for vehicles entering my property(defined by a detection zone) but not outside of it. I continue to receive notifications for events occurring outside of the detection zones. I have tried to make the detection zones smaller to ensure that the detection area is limited without success.

Short of turning off all notifications, I cant detection to work properly. So far the performance of these devices has been disappointing.

Re: Nest Cameras Detecting Events Outside of Detection Zones

Brad — Tue, 17 May 2022 16:15:45 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?

Best Regards,

Brad.

Re: Nest Cameras Detecting Events Outside of Detection Zones

Brad — Wed, 25 May 2022 17:42:31 GMT

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest Cameras Detecting Events Outside of Detection Zones

Brad — Mon, 30 May 2022 15:28:49 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: Nest Cameras Detecting Events Outside of Detection Zones

Brad — Tue, 31 May 2022 15:39:51 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.